Terms of Service

Last updated: July 2026

Welcome to Kanavoz. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General

These Terms of Service apply to all users of the site, including browsers, vendors, customers, and contributors. Kanavoz reserves the right to update or modify these terms at any time without prior notice. Continued use of the site constitutes acceptance of the updated terms.

2. Use of the Website

You agree to use this website for lawful purposes only. You must not use the site in any way that breaches applicable local, national, or international laws or regulations. You agree not to transmit any harmful, offensive, or unlawful content through our site.

3. Products & Orders

All products are subject to availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, product unavailability, or errors in pricing. In the event of cancellation, you will be refunded in full.

4. Pricing & Payment

All prices are displayed in GBP (£) and include applicable taxes where required. We accept payment via the methods available at checkout. By placing an order, you confirm that the payment details you provide are accurate and authorised.

5. Shipping & Delivery

We aim to dispatch orders within 2 business days of payment confirmation. Estimated delivery time is 3–5 business days from the date of dispatch. Delivery times are estimates and may vary. Kanavoz is not responsible for delays caused by carriers or customs.

6. Returns & Refunds

You have the right to return items within 14 days of receiving your order. To be eligible for a refund, items must be unused, in their original condition, and in original packaging. Refunds are processed within 7 business days of receiving the returned item. Please refer to our Refund & Return Policy for full details.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Kanavoz and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this site without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Kanavoz shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the value of the order in question.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of the site after any changes constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Store Name: Kanavoz
• Address: 70 Saint Vincent Street, Glasgow, G2 5UB, United Kingdom
• Phone: +44 7462 790182